Voice agents
A voice agent that answers every call and gets the job done.
It picks up day and night, sounds natural, and books, updates and follows up inside your systems while the caller is still on the line.
Aoife
Harbourview Properties · After-hours line
What Aoife did
- Listening…
What it handles
Most calls end with the work done. The rest reach the right person.
Answers questions
Hours, prices, services, policies and availability, from information you give it.
Books and reschedules
Reads live availability in your calendar or booking system and books straight in.
Takes payments
Sends a secure payment link by text and confirms when it's paid.
Takes messages
Captures the details your team needs and sends them where they'll be seen.
Transfers calls
Hands over to the right person with a short summary, so nobody repeats themselves.
Makes outbound calls
Callbacks, confirmations, reminders and follow-ups, on a schedule or a trigger.
How a call flows
Answer, understand, act, then tell your team.
- 1
Picks up
On the first ring, any time, including when your line is busy or after hours.
- 2
Understands
Works out what the caller needs and looks them up in your systems.
- 3
Acts
Books, updates, creates work orders or takes payment, following your rules.
- 4
Wraps up
Confirms by text, logs the call and sends your team a summary if needed.
Dashboard
Every call, accounted for.
Your team logs in to see calls, transcripts, saved messages, bookings and payments. Change the agent's rules, pause it, or re-run a task.
Calls this week
862
Resolved by agent
86%
No staff needed
Bookings made
31
Today
Payments taken
$6,420
9 transactions
| 9:41 PM | Ceiling leakUnit 1204 · 88 Seymour | Resolved | 2:14 |
| 8:58 PM | Showing request+1 604 ··· 0193 | Booked | 1:37 |
| 7:20 PM | Rent balanceUnit 310 · 1500 Howe | Resolved | 1:05 |
| 6:05 PM | Fob not workingUnit 905 · 88 Seymour | Resolved | 0:52 |
| 5:47 PM | Lease renewal termsOwner · J. Byrne | Escalated | 3:02 |
| 4:12 PM | Contractor callback+1 778 ··· 4410 | Message | 0:41 |
Ceiling leak
Unit 1204 · 88 Seymour · 9:41 PM · 2:14
Water through the kitchen ceiling. Emergency work order created, on-call plumber dispatched for 9:40 PM, upstairs unit notified.
- Work order #4821 created
- On-call plumber paged
- Tenant texted ETA
- Unit 1304 notified
Your number, your rules
You decide when it answers and what it does.
- Keep your number: forward all calls, only after hours, or only when the line is busy
- Business hours, holidays and on-call rotas
- What it can do on its own and what always goes to a person
- Its name, greeting and voice (it always says it's a virtual assistant)
- Recordings and transcripts in your dashboard
It uses natural-sounding voices and copes with interruptions and people changing their minds. The quickest way to judge is to talk to our demo agent.
Find out what you could save. Start with a free audit.
In 45 minutes we'll show you where your business is losing time and money, and what it would take to fix it. You keep the written report either way.
Or ring our AI agent on +1 (604) 555-0142, any time