Hospitality
Reservations answered on the first ring.
Reservations and questions answered on the first ring, so staff can look after the guests in front of them.
Aoife
The Copper Kettle · Reservations
What Aoife did
- Listening…
The agent handles
- Reservations and changes
- Group and event enquiries
- Hours, menus and dietary questions
- Waitlist and cancellations
- Lost property and general questions
Automations we often add
- Booking confirmations and reminders
- Large-party enquiries sent to the manager
- Post-visit feedback requests
Example
Your dashboard
See every call, booking and message in one place.
Transcripts, recordings, outcomes and anything the agent changed in your systems. Change its rules or pause it whenever you need to.
Missed-call calculator
What are missed calls costing you?
Include after-hours and weekends.
Your best guess. Busy periods count.
New customers and existing ones.
A typical job, appointment or lease.
Estimated work going to voicemail
€1,440 / month
- Calls a month
- 260
- Missed
- 52
- Would have booked
- 16
- At an average of
- €90
An estimate from your own numbers, not a promise from us. In the free audit we can look at your real call logs together.
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